Tickets, onboarding, moderation, logs, and server health in one dashboard

Discord Support
All in One

More than a ticket bot. TicketerBot gives Discord servers ticket panels, a live web inbox, onboarding tools, moderation workflows, server logs, command blocks, analytics, and health checks from one clean dashboard.

Add to DiscordExplore Features

Ticket panels

Buttons, categories, forms, and private support channels

Web inbox

Dashboard replies sync back into Discord ticket channels

Server ops

Welcome flow, command blocks, moderation, and server logs

Plan controls

Health checks and limits explain what needs attention
Powerful Features

Everything you need for
support and server ops

From ticket creation to member onboarding, moderation, command blocks, server logs, and support analytics, TicketerBot helps you run the whole support experience.

Ticket Panels

Launch support in Discord
without custom setup

Create polished support panels with buttons, categories, and form prompts so members know exactly where to ask for help.

  • Button-based ticket panels
  • Custom categories and forms
  • Private channels with staff access
discord.com/channels/support

# contact-support

Public channel with one active panel

Deployed

Open a Support Ticket

Choose the topic that matches your request. A private ticket channel opens for you and staff.

Billing Support
Technical Issue
Partnership
General Help

1

Panel

4

Buttons

3

Form fields

Web Dashboard

Run support from one
clean command center

See open tickets, configure panels, check server health, and manage support settings without digging through Discord channels.

  • Live operational overview
  • Panel and settings management
  • Fast access to every support surface
ticketerbot.com/dashboard

Server

Overview
Inbox
Panels
Health
Settings

12

Open

5

Claimed

23

Closed

Ticket queueHealthy
Account access issueopen
Payment not processedopen
Feature requestopen
Panel live
Roles synced
Real-time Inbox

Reply from the web
while Discord stays synced

Your team can handle support like a helpdesk while messages still appear naturally inside the user’s ticket channel.

  • Browser replies sync to Discord
  • Ticket list and message history
  • Internal support workflow without channel hopping
ticketerbot.com/inbox
Inbox3 open

#0042

Alex · now

#0041

Sarah · 3m

#0040

Mike · 4m

Account access issueclaimed
Hi, I need help with my account access.
Staff replyOf course. I can check that for you now.
Thank you.
Type a reply...
Send
Analytics

Understand support quality
before it becomes a problem

Track ticket volume, first reply times, resolution trends, peak hours, and support performance in a format owners can act on.

  • Response and resolution metrics
  • Ticket volume trends
  • Peak-hour visibility
ticketerbot.com/analytics

4m

First reply

91%

Resolved

4.8

CSAT

Tickets by dayLast 10 days
00:0006:0012:0018:0023:00
Team Management

Separate admins, moderators
and support staff clearly

Give each person only the access they need, with clean staff boundaries for support, administration, and moderation workflows.

  • Role-aware dashboard access
  • Support and admin separation
  • Slash command visibility sync
ticketerbot.com/team

Admin

Panels, settings, billing

2 roles

Support

Inbox, claim, close

8 members

Moderator

Reports and server logs

3 members

Slash commands

Visibility synced to roles

Ready
Canned Responses

Answer common questions
with consistent replies

Save your best support answers once and reuse them from the dashboard so the whole team sounds polished and fast.

  • Reusable response templates
  • Faster replies for common issues
  • Consistent tone across the team
ticketerbot.com/responses

Refund policy

Ready

Thanks for contacting us. Here is the current refund policy...

Account reset

Ready

I can help you regain access. Please confirm the email...

Escalation

Ready

I am moving this to a senior team member now.

Welcome Onboarding

Help new members
settle in faster

Guide members with welcome messages, rules acknowledgement, auto roles, and a checklist that makes the server feel ready from day one.

  • Welcome message previews
  • Rules acknowledgement flow
  • Auto-role setup
ticketerbot.com/onboarding
Welcome
Rules
Roles

Welcome to the server

Preview

Read the rules, choose your starter role, and open a support ticket if you need help.

Rules acknowledgementComplete
Auto-role assignedComplete
Support panel liveComplete
First ticket testedNext
Moderation & Logs

Keep support channels
clean and accountable

Handle reports, catch spam and mention abuse, and keep a clear trail of moderation actions, message changes, joins, leaves, and role updates.

  • Warn, timeout, kick, ban, and reports
  • Spam and mention protection
  • Deleted and edited message logs
ticketerbot.com/moderation

Automod deleted spam

Case #18

Duplicate burst removed and case logged

Member report

Open

Report routed to the moderation queue

Message edit logged

Saved

Before/after change saved in server logs

Warn
Timeout
Ban
Command Blocks

Publish instant answers
members can call anytime

Create useful slash-command blocks like /faq, /rules, /pricing, and /support from the dashboard with button panels and saved templates.

  • Self-serve answer blocks
  • Button-based response panels
  • Dashboard previews before publishing
ticketerbot.com/commands
/faqPublished

Answer common questions instantly

/rulesPublished

Show rules and acknowledgement button

/pricingPublished

Publish plan information

/supportPublished

Point users to support channels

Health Checks

Know if the server
is ready before users do

Surface missing permissions, missing channels, slash command sync issues, and plan-limit friction before they create support problems.

  • Bot permission checks
  • Slash command setup status
  • Plan and launch readiness warnings
ticketerbot.com/health
Bot permissions
Healthy
Slash commands
Synced
Ticket channel
Configured
Staff roles
Ready
Plan limits
Within plan
Warning cards explain exactly what needs fixing before users hit a broken setup.
All-in-one Server Operations

More than tickets.
Run support and server ops.

Set up support, guide new members, keep channels clean, publish self-serve answers, and monitor launch readiness from the same dashboard your team already uses for tickets.

Server readiness
Ready to launch

Bot permissions

Healthy

Manage channels, roles, and messages are available

Slash commands

Healthy

Commands are synced and visible to the right roles

Ticket channel

Healthy

Support panel destination is configured

Welcome flow

Enabled

Welcome copy and member checklist are active

Command blocks

Pro+
/faqPublished
/rulesPublished
/pricingPublished
/supportPublished

Moderation and logs

Pro+

Spam protection

Repeated message burst flagged

Message log

Edited message captured in audit history

Member report

Report routed to the moderation queue

Quick Setup

Up and running in
under 5 minutes

Three steps. That's all it takes to transform your Discord server's support experience.

Step 01

Add TicketerBot

Click "Add to Discord", choose your server, and authorize the bot. The whole process takes less than 30 seconds — no technical knowledge required.

Step 02

Create a Ticket Panel

Open the dashboard, design your panel with our visual builder, configure the form fields your users should fill out, and deploy it to any channel.

Step 03

Manage from Dashboard

Reply to tickets from the web, track response times, review staff workload, and keep support moving from one dashboard.

Pricing

Simple, transparent
pricing for everyone

Start free with everything you need. Upgrade when your community grows. Cancel anytime, no questions asked.

Free

For small communities that need simple Discord ticketing with TicketerBot branding.

$0forever

1 server

  • 1 server
  • Unlimited ticket creation
  • 1 ticket panel
  • 3 ticket categories
  • 50 active tickets
  • 14-day free trial — all features
  • Text transcripts
  • TicketerBot branding on tickets
  • Welcome messages & setup checklist
  • Server health checks
Get Started Free

Pro

For one growing server that needs inbox, analytics, transcripts, and no branding.

$1.99per server / month

1 server per subscription

  • 1 server per subscription
  • Unlimited ticket creation
  • 5 ticket panels
  • 10 ticket categories
  • 250 active tickets
  • Text transcripts
  • Ticket inbox view
  • Analytics & insights
  • Canned responses
  • HTML transcripts
  • Remove TicketerBot branding
  • Welcome messages & setup checklist
  • Server health checks
  • Rules acknowledgement
  • Auto-role on join
  • Moderation lite
  • Server logs
  • Custom command blocks
Upgrade to Pro

Business

For one professional server that needs SLA, whitelabel, exports, and integrations.

$4.49per server / month

1 server per subscription

  • 1 server per subscription
  • Unlimited ticket creation
  • 25 ticket panels
  • Unlimited ticket categories
  • Unlimited active tickets
  • Text transcripts
  • Ticket inbox view
  • Analytics & insights
  • Canned responses
  • HTML transcripts
  • Remove TicketerBot branding
  • Welcome messages & setup checklist
  • Server health checks
  • Rules acknowledgement
  • Auto-role on join
  • Moderation lite
  • Server logs
  • Custom command blocks
  • Webhook integrations
  • Custom embed branding
  • SLA tracking
  • Advanced moderation rules
  • Multi-panel automation
Upgrade to Business
Most Popular

Organisation

For teams managing support across several Discord servers.

$12.99per month

3 servers included

  • 3 servers included
  • Unlimited ticket creation
  • 25 ticket panels
  • Unlimited ticket categories
  • Unlimited active tickets
  • Text transcripts
  • Ticket inbox view
  • Analytics & insights
  • Canned responses
  • HTML transcripts
  • Remove TicketerBot branding
  • Welcome messages & setup checklist
  • Server health checks
  • Rules acknowledgement
  • Auto-role on join
  • Moderation lite
  • Server logs
  • Custom command blocks
  • Webhook integrations
  • Custom embed branding
  • SLA tracking
  • Advanced moderation rules
  • Multi-panel automation
  • Priority support
Start Organisation

Join Our Community

Get help, share feedback, vote on features, and connect with other server admins. Our team is active daily.

Join Discord
FAQ

Frequently asked
questions

How do I add TicketerBot to my Discord server?
Click the "Add to Discord" button anywhere on this page. You will be redirected to Discord's authorization page where you select your server and grant the necessary permissions. The bot will be added instantly and you can start configuring it from the web dashboard.
Is TicketerBot really free to use?
Yes. The free plan includes everything a small server needs for basic ticketing: unlimited ticket creation, 1 ticket panel, 3 categories, 50 active tickets, text transcripts, and TicketerBot branding. New servers also get a 14-day trial of the paid server features with no credit card required.
What happens to my tickets if I downgrade my plan?
Your existing tickets and transcripts are never deleted. If you downgrade, you will lose access to premium features like analytics, canned responses, exports, and webhooks, but all your data remains intact. You can upgrade again at any time to regain access.
Can I customize the look of ticket panels and forms?
Absolutely. Every ticket panel is fully customizable from the dashboard. You can set custom embed colors, titles, descriptions, button labels, button styles, and even add custom form fields that users fill out when opening a ticket. Pro, Business, and Organisation plans unlock even more customization options.
Does TicketerBot work with multiple servers?
Yes. You can add TicketerBot to multiple servers and manage them from one dashboard. Free, Pro, and Business are billed per server; Organisation includes three server seats.

Ready to Transform Your
Discord Support?

Launch a clean ticket panel today, then add inbox, analytics, onboarding, moderation, server logs, and automation as your support server grows.

Add to Discord — It's Freeor explore the dashboard first