Trusted by 500+ Discord communities

Discord Support
Made Simple

The most powerful ticket management bot for Discord. Create beautiful ticket panels, manage conversations from a web dashboard, track analytics, and delight your community — all without ever leaving your browser.

Add to DiscordExplore Features
10,000+
Tickets Resolved
500+
Active Servers
99.9%
Uptime Guaranteed
4.9/5
User Rating
Powerful Features

Everything you need for
world-class support

From ticket creation to deep analytics, TicketerBot packs enterprise-grade features into a bot that takes minutes to set up.

Smart Ticket Panels

Deploy stunning button-based ticket panels directly in your channels. Customize every detail — buttons, forms, categories, embed colors, and welcome messages.

Web Dashboard

Manage everything from your browser. Reply to tickets, configure settings, view analytics, and manage your team without ever opening Discord.

Real-time Inbox

A Gmail-like inbox for your Discord tickets. See live messages, typing indicators, attachments, and embeds as they happen — respond instantly.

Analytics & Insights

Track response times, resolution rates, CSAT scores, and staff performance. Beautiful charts that help you make data-driven support decisions.

Team Management

Invite support staff, assign granular roles, and control exactly who can see and do what. Built for teams of any size, from 2 to 200.

AI Auto-Responses

Let AI handle common questions automatically. Train it on your FAQ, documentation, and past tickets so your team can focus on complex issues.

Web Dashboard

A command center for your
entire support operation

Stop bouncing between Discord channels to manage support. Our web dashboard gives you a bird's-eye view of every open ticket, pending response, and team member's workload. Configure ticket panels, customize forms, set up auto-responses, and manage permissions — all from one sleek interface.

  • Drag-and-drop ticket panel builder
  • Real-time ticket queue with priority sorting
  • Staff performance leaderboards
  • Custom form fields for each ticket category
ticketerbot.com/dashboard

12

Open

5

Claimed

23

Closed

40

Total

#0042 — Account access issueopen
#0041 — Payment not processedopen
#0040 — Feature requestopen
Real-time Inbox

Conversations that flow
as fast as you type

Our real-time inbox syncs every message, attachment, and embed the instant it's sent. See typing indicators when a user is composing their reply. Send messages from the web and watch them appear on Discord instantly. It's the support experience your community deserves.

  • Bi-directional live message sync with Discord
  • Rich text, images, and file attachment support
  • Internal notes visible only to your support team
  • One-click ticket close, transfer, and escalation
ticketerbot.com/inbox

#0042

Alex

#0041

Sarah

#0040

Mike

Hi, I need help with my account access
Of course! Let me look into that for you right away.
Thank you so much!
Type a reply...
Send
Quick Setup

Up and running in
under 5 minutes

Three steps. That's all it takes to transform your Discord server's support experience.

Step 01

Add TicketerBot

Click "Add to Discord", choose your server, and authorize the bot. The whole process takes less than 30 seconds — no technical knowledge required.

Step 02

Create a Ticket Panel

Open the dashboard, design your panel with our visual builder, configure the form fields your users should fill out, and deploy it to any channel.

Step 03

Manage from Dashboard

Reply to tickets from the web, track response times, monitor team performance, and watch your support quality soar. It runs itself.

Pricing

Simple, transparent
pricing for everyone

Start free with everything you need. Upgrade when your community grows. Cancel anytime, no questions asked.

Free

Perfect for small communities

$0forever
  • 1 ticket panel
  • 3 ticket categories
  • 25 active tickets
  • Text transcripts
  • Basic logging
  • Community support
  • Analytics dashboard
  • AI auto-responses
Get Started Free
Most Popular

Pro

For growing communities

$4.99/ month
  • 10 ticket panels
  • Unlimited categories
  • Unlimited active tickets
  • Ticket analytics & insights
  • Real-time inbox view
  • AI auto-responses
  • HTML transcripts
  • Remove TicketerBot branding
  • Priority support
Upgrade to Pro

Business

For professional operations

$14.99/ month
  • 25 ticket panels
  • Everything in Pro
  • Whitelabel bot (custom name & avatar)
  • SLA tracking & enforcement
  • REST API access
  • Webhook integrations
  • Custom close reason workflows
  • CSAT surveys
  • Dedicated support
Upgrade to Business

Join Our Community

Get help, share feedback, vote on features, and connect with other server admins. Our team is active daily.

Join Discord
FAQ

Frequently asked
questions

How do I add TicketerBot to my Discord server?
Click the "Add to Discord" button anywhere on this page. You will be redirected to Discord's authorization page where you select your server and grant the necessary permissions. The bot will be added instantly and you can start configuring it from the web dashboard.
Is TicketerBot really free to use?
Yes. The free plan includes everything you need to get started: 1 ticket panel, 3 categories, 25 active tickets, text transcripts, and basic logging. There are no trial periods, no credit card required, and no hidden fees. Upgrade only when you need more power.
What happens to my tickets if I downgrade my plan?
Your existing tickets and transcripts are never deleted. If you downgrade, you will lose access to premium features like analytics and AI responses, but all your data remains intact. You can upgrade again at any time to regain access.
Can I customize the look of ticket panels and forms?
Absolutely. Every ticket panel is fully customizable from the dashboard. You can set custom embed colors, titles, descriptions, button labels, button styles, and even add custom form fields that users fill out when opening a ticket. Pro and Business plans unlock even more customization options.
Does TicketerBot work with multiple servers?
Yes. You can add TicketerBot to as many servers as you like and manage them all from one unified dashboard. Switch between servers with a single click. Each server has its own independent configuration, panels, and analytics.
How does the AI auto-response feature work?
Available on Pro and Business plans, AI auto-responses analyze incoming ticket messages and suggest or send automatic replies based on your configured FAQ, documentation, and past ticket resolutions. You can set it to fully automatic mode or require staff approval before sending. It learns from your team's responses over time.

Ready to Transform Your
Discord Support?

Join hundreds of communities already using TicketerBot to deliver faster, smarter, and more organized support. Free to start, powerful enough to scale with you.

Add to Discord — It's Freeor explore the dashboard first