Simple, transparent pricing

Start with a 14-day Pro trial. Upgrade one server at a time, or choose Organisation for three included servers.

Free

$0forever

For small communities that need simple Discord ticketing with TicketerBot branding.

Get Started Free
  • 1 server
  • Unlimited ticket creation
  • 1 ticket panel
  • 3 ticket categories
  • 50 active tickets
  • 14-day Pro trial included
  • Text transcripts
  • TicketerBot branding on tickets
  • Ticket inbox view
  • Analytics & insights
  • Canned responses
  • HTML transcripts
  • Remove branding
  • Whitelabel bot
  • SLA tracking
  • REST API access
  • Webhook integrations

Pro

$4.99per server / month

For one growing server that needs inbox, analytics, transcripts, and no branding.

Upgrade to Pro
  • 1 server per subscription
  • Unlimited ticket creation
  • 5 ticket panels
  • 10 ticket categories
  • 250 active tickets
  • 14-day Pro trial
  • Text transcripts
  • TicketerBot branding on tickets
  • Ticket inbox view
  • Analytics & insights
  • Canned responses
  • HTML transcripts
  • Remove branding
  • Whitelabel bot
  • SLA tracking
  • REST API access
  • Webhook integrations

Business

$9.99per server / month

For one professional server that needs SLA, whitelabel, exports, and integrations.

Upgrade to Business
  • 1 server per subscription
  • Unlimited ticket creation
  • 25 ticket panels
  • Unlimited ticket categories
  • Unlimited active tickets
  • 14-day Pro trial, then Business
  • Text transcripts
  • TicketerBot branding on tickets
  • Ticket inbox view
  • Analytics & insights
  • Canned responses
  • HTML transcripts
  • Remove branding
  • Whitelabel bot
  • SLA tracking
  • REST API access
  • Webhook integrations
Most Popular

Organisation

$24.99per month

For teams managing support across several Discord servers.

Start Organisation
  • 3 servers included
  • Unlimited ticket creation
  • 25 ticket panels
  • Unlimited ticket categories
  • Unlimited active tickets
  • 14-day Pro trial, then Organisation
  • Text transcripts
  • TicketerBot branding on tickets
  • Ticket inbox view
  • Analytics & insights
  • Canned responses
  • HTML transcripts
  • Remove branding
  • Whitelabel bot
  • SLA tracking
  • REST API access
  • Webhook integrations

Frequently asked questions

Is the Free plan really free forever?

Yes. The Free plan has no time limit, no credit card required, and no surprise charges. Use it as long as you want for one server with basic ticketing and TicketerBot branding.

Are plans per-server or per-account?

Free, Pro, and Business are per-server. Organisation is a team plan with three server seats included, so it is the better fit when you manage multiple communities.

Can I switch plans at any time?

Absolutely. Upgrade or downgrade whenever you want. When you upgrade, the new features are available immediately. When you downgrade, your current plan stays active until the end of the billing period.

What payment methods do you accept?

We accept all major credit and debit cards via Stripe. We will be adding PayPal and other payment methods soon.

Do you offer refunds?

If you are not satisfied with your plan, contact us within 7 days of purchase for a full refund. No questions asked.

What happens to my data if I downgrade?

Your data is never deleted when you downgrade. Features that require a higher plan will simply become unavailable until you upgrade again. All your tickets, transcripts, and settings are preserved.

Ready to get started?

Add TicketerBot to your server and start managing support tickets in minutes.

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