Every new server starts with a 14-day free trial of all features. Upgrade one server at a time, or choose Organisation for three included servers plus discounted extras.
For small communities that need simple Discord ticketing with TicketerBot branding.
Get Started FreeFor one growing server that needs inbox, analytics, transcripts, and no branding.
Upgrade to ProFor one professional server that needs SLA, whitelabel, exports, and integrations.
Upgrade to BusinessFor teams managing support across several Discord servers.
Start OrganisationYes. The Free plan has no time limit, no credit card required, and no surprise charges. Use it as long as you want for one server with basic ticketing and TicketerBot branding.
Free, Pro, and Business are per-server. Organisation is a team plan with three server seats included, so it is the better fit when you manage multiple communities.
Absolutely. Upgrade or downgrade whenever you want. When you upgrade, the new features are available immediately. When you downgrade, your current plan stays active until the end of the billing period.
We accept all major credit and debit cards via Stripe. We will be adding PayPal and other payment methods soon.
If you are not satisfied with your plan, contact us within 7 days of purchase for a full refund. No questions asked.
Your data is never deleted when you downgrade. Features that require a higher plan will simply become unavailable until you upgrade again. All your tickets, transcripts, and settings are preserved.
Add TicketerBot to your server and start managing support tickets in minutes.
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